A New Kind of Smart: The Shift to Relational Readiness

Andrea Saveri, Saveri Consulting.

The distinctive human advantage in careers and life is shifting beyond cognitive skills to include relational, creative, and emotional competencies. Complex thinking will remain critical, but it will not be a sufficient foundation for individual success as computing power grows exponentially and as workplaces become more diverse and engage in complex problems that require inclusive and collective talents. 

Successful organizations, from corporations to community-based movements, are recognizing the growing importance of unlocking individuals’ creative, relational, and emotional powers.  We’re seeing an emergence of a new kind of smart, resulting in the need for a new kind of readiness and educational experience—one that prioritizes individual emotional and cognitive development with extreme social awareness and cultural navigation skills.  In order to develop the necessary practices to thrive in the future, schools will need to invest in building their students social-emotional core.

Future Readiness Relies on a Social-Emotional Core


Source: KnowledgeWorks Foundation, 2016

A Rapidly Transforming Workplace

Business professor Ed Hess writes,“The new smart will be determined not by what or how you know but by the quality of your thinking, listening, relating, collaborating, and learning.” (1)  Columbia Business School professor Katherine Phillips further explains the criticality of these relational skills for navigating complex diversity in order to leverage its robustness and drive organizational creativity and innovation.(2) People who differ by race, gender and other factors bring unique information and experiences to the task at hand. As diversity and inclusion shape a more equitable organizational culture, groups begin to anticipate the need to navigate perspectives and provide deeper rationales, thereby engaging in richer cognition and achieving better outcomes.(3) With collaborative work growing as an essential feature of the future workplace (expanding 50% in the past 20 years) (4), learning how to cultivate inclusive, productive communities will be a highly valued skill. For schools, Gurin argues that a diverse student body is as critical a learning resource as quality facilities, faculty and libraries.(5)

Many organizations are already aligning their training, hiring, and work practices toward relational competencies to adapt to global markets and drive outcomes.

  • FedEx’s “People First Leadership” program teaches managers how to develop their emotional intelligence to make better decisions and create a culture in which everyone feels the dedication to strive for exceptional performance. (6)
  • Google’s “Search Inside Yourself” course trains its engineers in emotional intelligence skills to support collaboration, more open communication, transparency, and less posturing.(7) 
  • A LinkedIn survey of business recruiting and hiring managers, 78% identified diversity as the biggest game-changing trend for business; more than half of these are focusing on implementing “diversity-inclusion-belonging” strategies to foster wellbeing and high performance.(8)

Educators Driving Change for the Future

The powerful partnership of relational competence and machine intelligence that augments our human sense making will transform society and bring us to a new threshold of creativity and fulfillment. In order for everyone to get there, educators must prioritize social-emotional intelligence and cultural competence as the building bocks of student growth.  Many schools are beginning to take up the challenge and prioritize emotion-based and relational competencies in their school designs.

A recent OECD study examining skills necessary for social progress and wellbeing found that SEL positively contributed to students’ academic, career and life outcomes.(9) In fact, they reported that low levels of social-emotional skills can prevent the use of cognitive skills, becoming an obstacle for students to reach their educational and life goals. Schools nationally are seeing positive results in academic achievement, classroom climate and pro-social behaviors when they implement the RULER approach, an evidence-based social-emotional skills training from Yale’s Center for Emotional Intelligence.(10)  Pioneering independent schools such as Prospect Sierra School,(11) the Keys School(12) and the Park School(13) are integrating SEL, cultural proficiency and pedagogy, and social justice strategies to create multifaceted approaches for fostering equity across the learning experience at their schools.  

Relational Readiness for the Post-Industrial Age

Together, these strategies will help graduates build new kinds of adaptive careers necessary for the future, post-industrial age that are fueled by creativity and innovation and require emotional, relational, and collaborative competencies.

Industrial Age Careers Post-Industrial Age Careers
Human as asset of production.Human as instigator and creator of novel work.
Work tasks are discrete and
specified, requiring specialized
knowledge.
Work tasks are complex,
ambiguous, and problem-based,
requiring diverse talents.
Organizational structure dictates
functional roles.
Rapidly changing market forces
shape roles and makeup of
collaborative teams.
Careers are linear; sequential
pathways are determined by
employers, professional silos,
and industry needs. 
Careers are personal, creative
journeys emerging from purpose
driven challenges, professional and lived experiences, and interaction
with diverse social networks.
Individual skill building is
periodic, and externally
determined by the market.
Ongoing self-discovery drives
continuous learning, relationship
building, and re-assessment of
purpose.

Source: Saveri Consulting, 2019.

The author would like to thank Rebecca Hong, Director of Institutional Diversity, The Spence School and Adrienne Barr, Executive Director, New York Interschool and Faculty Diversity Search for their review and input.

Sources

1 https://hbr.org/2017/06/in-the-ai-age-being-smart-will-mean-something-completely-different

2 https://www.scientificamerican.com/article/how-diversity-makes-us-smarter/?print=true

3 Patricia Gurin, The Educational Value of Diversity, in Defending Diversity, University of Michigan Press, Ann Arbor, MI, 2004.

4 https://hbr.org/2016/01/collaborative-overload

5 Patricia Gurin, The Educational Value of Diversity, in Defending Diversity, University of Michigan Press, Ann Arbor, MI, 2004.

6https://www.6seconds.org/2014/01/14/case-study-emotional-intelligence-people-first-leadership-fedex-express/

7https://www.fastcompany.com/3044157/inside-googles-insanely-popular-emotional-intelligence-course

8https://business.linkedin.com/content/dam/me/business/en-us/talent-solutions/resources/pdfs/linkedin-global-recruiting-trends-2018-en-us.pdf

9http://www.oecd.org/education/school/UPDATED%20Social%20and%20Emotional%20Skills%20-%20Well-being,%20connectedness%20and%20success.pdf%20(website).pdf

10 http://ei.yale.edu/evidence/

11https://www.prospectsierra.org/story-2/#diversity

12https://www.nais.org/magazine/independent-school/fall-2018/in-practice-building-schoolwide-cultural-competency-with-teacher-leaders/

13https://www.nais.org/magazine/independent-school/fall-2018/online-exclusive-building-cultural-competency/

Reframing Education for the Long Now: Education as Intellectual Infrastructure


Long Now Educators Workshop, August 01, 02017.

This article was previously posted on Medium. It is Part Two of a four-part series, Reframing Education for the Long Now, based on insights from the Long Now Educators Workshop on August 1, 02017, hosted by the Long Now Foundation and KnowledgeWorks Foundation.

Looking at education through the lens of the pace layer framework provides several insights about the dynamic of education as intellectual infrastructure in the U.S., and where long-term transformation might emerge. In The Clock of the Long Now (01999), Stewart Brand describes education as intellectual infrastructure, situating it in the middle of the pace layers.

The Pace Layers diagram at Long Now Educators workshop, August 1, 02017.

There it is bracketed by the turbulent, questioning, and disruptive forces of fashion and commerce on one side, and by the stabilizing constraints and forces of constancy and preservation from governance, culture, and nature on the other. In this middle pace layer position, infrastructure is capable of moderately-paced change — which should be measured in decades. As a form of intellectual infrastructure, education is well-positioned to take advantage of both the rapid testing of new ideas and approaches from the fast layers and the ability of the slower layers to purposefully integrate selected, meaningful disruptions.

As intellectual infrastructure, education represents society’s approach to developing its future generations with the purpose of ensuring its sustainability. It is society’s platform for developing its people — its human creativity and acumen—which in turn feeds the faster layers of fashion and commerce and supports the stability of slower layers of governance, culture, and nature.

The challenge of education as society’s intellectual infrastructure is to provide reliability and effectiveness to its constituents. That means being receptive to the propositions from fashion-art and commerce layers, even sometimes encouraging disruption and shock, while also seeking continuity and holding to society’s deeper values and principles. Any form of infrastructure requires large investment to do its job well, producing high but delayed payout over future decades. As Brand reminds us, societies need to be able to span these delays of payout and reward:

Hasty societies that cannot span these delays will lose out over time to societies that can. On the other hand, cultures too hidebound to allow education to advance at an infrastructural pace also lose out.

— Stewart Brand, The Clock of the Long Now: Time and Responsibility (01999).

This is the delicate dance of education as intellectual infrastructure: to cultivate societal patience in order to set innovation free and to use deep purpose to filter and integrate disruptive propositions in ways that make education more relevant to new societal circumstances.

The Effectiveness of the Slow Layers for Education Transformation in Finland

Finland seems to be striking this balance well, with culture and governance acting in partnership with educators to guide and evaluate innovation in schools at a steady pace. Its current adaptive innovation is intended to enable more fluid, integrated learning. That approach combines open-space layouts for learning environments with multi-age learning cohorts and the elimination of rigid disciplinary boundaries between subjects.

A Finnish school. Source: Kuvatoimisto Kuvio Oy

The approach is built on trusting educators and students. It allows teachers to drive curriculum, rather than follow a standard set curriculum. The benefit is the ability to effectively create ways to integrate competency development freely across subject matter and collaborate across grade levels to create higher-level thinking and multidisciplinary learning experiences. Students navigate physical spaces and social groupings to support their own learning. To effectively implement and achieve the benefits of this innovation, Finnish educators have broader society’s trust.

The kind of freedom Finnish teachers enjoy comes from the underlying faith the culture puts in them from the start, and it’s the exact kind of faith American teachers lack.

—Chris Weller, Business Insider

Operating at the infrastructure pace layer, Finnish teachers drive change in the education system with the support of the culture layer and enabling structures established by the governance layer. In the U.S., the culture layer has become fragmented with competing narratives about the value and purpose of education creating churn at the infrastructure layer that the governance layer struggles to help manage.

Pace Layer Tensions in U.S. Public Education

Change in public education in the U.S. is strongly shaped by the dynamics of the commerce layer, with market values, business rationales, and global economic imperatives shaping education decision-making. Commerce is rapidly introducing new educational technologies and pedagogical approaches at a pace that outstrips the capacity of other layers to engage effectively and exert their influence. This dominance of the commerce layer has been recasting education with language, values, and purpose that serve commerce stakeholders — business interests — but not society at large. The result has been a shift form treating education as the public service it should be to treating it as a market good.

Exacerbating this imbalance, accelerating technological change has created flux at each pace layer and has heightened uncertainty about the future.

Long Now Educators Workshop, August 01, 02017.

Workshop discussion about the impact of an unchecked commerce layer on education included the following insights:

The market determines the value of education. Both hyperconnected global markets and increasing automation and digital augmentation are challenging established economic and business models, the structure of organizations, the notion of work, employment patterns, and even the nature of what it means to be human. The cultural narrative emerging from this context is that people are human capital — an asset whose value is determined by the market. Our societal definitions of success and how we determine student readiness to navigate society have become tightly tethered to the global market. Education critics have written about the link between the origins of compulsory education and the factory model school with the needs of early industrial society, so this link is not necessarily new. The challenge is whether the purpose of education continues to be narrowly evaluated in terms of serving the requirements of commerce rather than broader societal needs, such as the needs to support pluralistic society, democracy, and a sustainable planet.

“Solutionism” shortens the time frame and scope of reform. The education technology sector has grown rapidly, shaping the process, language and expectations of education reform. The ed tech rationale argues that the way to “fix” education is to configure the right suite of applications and devices without much concern or understanding for the root causes of education’s most pressing challenges such as achievement gaps, inequity, teacher support and professional development, and student engagement. The language and process common in Silicon Valley of “solutionism”—promising quick fixes, profitable return-on-investment, and scalability—has a stronger role in guiding decisions about education investment. Solutionism has permeated the education reform space in ways that has shifted mindsets and expectations about the timeframe and scope of change. Linking such activities to longer and slower processes of transformation in the governance and culture layers is lacking.

Mismatched metrics. The spillover effect of technological solutionism is that the expectation for change is measured in months and years rather than in decades. While it may be appropriate to measure reading and mathematics performance yearly (or more often), measuring social and behavioral practices and cultural shifts in meaningful ways takes longer and require metrics that span years and decades. Carol Dweck, the pioneer of the popular “growth vs fixed mindset” concept, has written articles and changed her book to warn against the “the false growth mindset” to counter simplified, shortcut, ineffective implementations of her concept. She reported that teachers were not able or willing to commit to the longer time frame to integrate fully and develop the growth mindset practice in their classrooms. The allure of quick solutions is that they make us think that there are immediate outcomes.

Implications for Long-Term Change

While the commerce layer seems to drive decision-making and innovation in education in inappropriate ways today, this pace layer does do well at absorbing disruptions and responding quickly to immediate needs. A challenge for education decision-makers today is to find ways to better harness commerce to provide a more equitable system and one whose purpose serves broader society. The venerable Peter Drucker reminds us about the link between the tension of short- and long-term interests:

“Building around mission and solutions is the only way to integrate shorter-term interest.” — Peter Drucker

Brand also warns that any meaningful long-term change will need to integrate the slow layers of culture and governance.

Source: NASA

In the current education narrative, nature is largely left out as a significant influence. However, this layer may provide inspiration for reframing education and designing interventions across the pace layers to shape a new purpose for education that speaks to our collective humanity, global interconnectedness, and shared responsibility to steward our delicate relationship with nature.

The earth photo from the moon showed that national solutions were not sufficient to solve global ecological challenges. Education solutions may also need to transcend national borders, taking their cues from a globally interconnected and planetary context.


The next blog post in this series will explore the possibilities for leveraging pace layer strategies to create system change in education.

From Pedagogy to Sociogogy

I recently watched the video of the  Independent Project and caught some of the commentary like this and this from the NYT .

I don’t know the back story of the project, but I have to say it made me very excited to see a collaborative and supportive model of learning in action.  It boiled down to responsibility and trust for me.

The discussion of the Independent Project’s significance brings me to the term pedagogy and how we have built a system of learning around a very old concept of learning that hasn’t changed much since the Greeks.  A few years ago my colleague Matt Chwierut and I forecast the need to develop social learning platforms and practices that enable “sociogogy” – leading one another.  (The forecast was for KnowledgeWorks Foundation).

The term pedagogy comes from the ancient Greek practice of assigning a slave—literally a leader (agagos in Greek) of children—to escort boys to school and generally supervise them as they prepared for life in Greek society. This paternal teacher-student relationship, of an adult leading a child through a course of study has persisted in basic form since then. The diffusion of Internet connectivity, mobile devices, and participatory media is disrupting this long tradition. The connected, open, and social media context is creating a new context for cultivating relationships among learners and teachers. Like the Internet itself, the structure of learning relationships is flattening, becoming more peer-based and networked than hierarchical, expert dependent, and “command and control” driven. Educator-learner relationships are becoming
more co-creative and self-initiated by individual learners. Many have referred to this learning relationship shift as a move from the “sage on the stage” to “guide on the side,” but in fact the transformation is more fundamental. Indeed the experimentation with networked, co-creative, peer-based relationships among learners suggests a shift from “pedagogy” to “sociogogy”—in which teachers and students are learning “companions” (from the Latin “socius”) leading one
another.

In the video, the principal remarks how the students moved themselves through learning experiences vs being on a conveyor belt of lessons.  I hope the video sparks new ideas, pilots, and more research so that we can move toward a more sociogogical (ugh, combersome word) system of learning.

A Generation of Caregivers

All the discussions about health care reform have reminded me of a workshop I did with high schools students last summer as part of a youth forecasting project with the KnoweldgeWorks Foundation.  I developed a curriculum for teens about key trends in technology, community, health, economy, and demographics and worked with the Center for Digital Storytelling to conduct 3 workshops in which high school students imagined their lives ten years in the future.

The stories were personal, about distinct moments in their future lives, and they revealed issues that mattered to them.  One theme that came through in several stories was their recognition that they would be caregivers – not only to their aging parents – but to their chronically ill peers and to their friends and family members who had become ill as a result of toxic environments and food.  Part of their vision of themselves as caregivers involved developing personal relationships with digital para-professionals (robots), with human medical professionals thorugh social netwokring, and through online markets for medical services.

Here are two of my favorite stories.

ZaidaCervantesDV

MarissaBeckettDV

My big take away from these workshops is how capable and insightful the teens were at imagining plausible futures and teasing out the implications that mattered for them.  It was also rewarding to see how excited they got about the present when faced with a set of possible futures. I need to do more of this work!